Our monthly membership provides unlimited access to all of DreamCloud’s cloud-based psychiatric services, including:
Follow-up appointments via video, phone, secure chat, or email
Direct communication with your provider for medication questions and adjustments
Ongoing medication management and care coordination
Support with pharmacy issues, prior authorizations, and lab orders
Emotional support animal (ESA) documentation (when clinically appropriate)
Memberships are managed through our billing partner Hint Health and are month-to-month—there are no long-term contracts, and you may cancel at any time with written or verbal notice. If you cancel mid-cycle, you may continue to use services until the end of your billing period.
Please note: Membership fees are non-refundable, as they grant ongoing access to care—not just individual appointments. Even if you don’t schedule visits every month, your membership ensures consistent availability, direct access to your provider, and built-in administrative support.
There are no fees to cancel, reschedule, or change appointments. However, patients with a delinquent account may become inactive after five (5) business days.
We accept all major credit cards and ACH direct debits for payment.
If you have questions about membership plans, switching to insurance, or which option is right for you, please visit dreamcloud.co.