If you're currently enrolled in a monthly plan and would like to use your insurance instead, follow these steps:
Step 1: Schedule Through Headway
Go to dreamcloud.co/insurance
Select an appointment and follow the prompts to create a Headway account
Upload your insurance information and confirm your plan
Your copay (if applicable) will be charged directly through Headway
Step 2: Notify Us to Cancel Your Monthly Plan
Once your insurance appointment is confirmed, please let our staff know you'd like to cancel your monthly membership
This will ensure you aren’t charged twice
Please note: Monthly plan fees are non-refundable, so make the switch near your next billing date if possible
Important Differences to Know
Switching to insurance can lower your out-of-pocket cost, but you will lose some of the flexibility included in the monthly membership:
No unlimited follow-ups — each visit will require a copay
No phone, chat, or email access for follow-ups or medication changes
Monthly visits are required for controlled medication refills
Headway charges a fee for missed appointments (DreamCloud does not)
Still unsure? Reach out to our team for guidance—we’re happy to help you decide which option works best for your needs.