If we accept your insurance, you’re welcome to switch to using it through our billing partner, Headway, and pay only a copay per visit. However, it’s important to understand the differences between the two options.
What Changes When You Use Insurance:
Visits are no longer unlimited — each appointment will incur a copay.
No follow-ups via phone, email, or chat — all care must take place during scheduled appointments.
Monthly visits are required if you’re prescribed controlled medications.
Fees apply for missed appointments.
No after-hours requests or messaging access.
Why Many Patients Stay on the Monthly Plan:
Even with insurance, many patients choose to continue their DreamCloud monthly membership because of the added flexibility, convenience, and ongoing support it offers.
The Bottom Line:
Every patient is different. Some prefer the lower cost-per-visit with insurance, while others value the accessibility and unlimited support that comes with the monthly plan. Regardless of the payment method you choose, your provider will continue to deliver the same high-quality care.
If you’re unsure which option is right for you, feel free to reach out and we’ll help you weigh the pros and cons based on your specific needs.