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What if the pharmacy is out of my medication?

Learn about the steps in dealing backorder issues

Updated over a month ago

If the pharmacy is out of your medication, you can:

  • Ask About Alternatives: See if they have a generic or similar medication.

  • Contact Your Provider: Ask for an alternative prescription or transfer the prescription to a nearby pharmacy.

  • Ask for a Special Order: Some pharmacies can order it for you. If you are using an insurance, they have a mail order pharmacy which we can use to send your medications and have it delivered to your home.

  • Use Online Pharmacies: You may be able to order it online from a trusted source.

For more inquiries, you may send us a message on our website at dreamcloud.co/ or call at (877) 990-0001

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